DBS Earns Office Technology Service of Excellence Award
We are proud to announce that we're the only San Diego copier and MFP dealer to win the Office Technology Service of Excellence Platinum Award from BEI Services.
This prestigious honor is only bestowed upon dealerships that have proven to meet or exceed national performance standards relating directly to customer satisfaction as defined by the nations only source of service and equipment performance benchmarking, BEI Services.
DBS is the only copier dealer in San Diego to win this award.
The criteria needed to achieve this honor are based on actual technician and equipment performance data collected from our dealership, then compared to other dealerships nationally. This means that you, our valued customer, can have confidence that:
- Equipment that is provided by or purchased from us will run longer and more reliably
- We invest in the ongoing development and training of Service Management staff as well as Technicians
- We stock our warehouses and technicians with the parts needed to fix your machines on the first visit
- We employ a third party performance analysis company (BEI Services) to consistently monitor our service performance to ensure service excellence benchmarks are regularly being met and exceeded
Steadfast service and investing in the resources needed to ensure 100% customer satisfaction with our products is at the forefront of our business practices.
Contact us today to learn more about office equipment and service