Toshiba Copiers Earns “Best-in-Class” Award
Copier Dealers Recognize Toshiba's Stellar Support and Responsiveness
Toshiba Copiers
is once again recognized for providing exceptional levels of support
and responsiveness to its independent office equipment dealers – like DBS in San Diego – by
earning The Cannata Report's "Best-in-Class" Award within the multifunction product (MFP) category for the second consecutive year.
The "Best-in-Class" awards were conducted and presented by The Cannata Report, a leading domestic and international management media resource for the office products and workflow solutions industry. Awards were determined based on input from independent office technology dealers representing all MFP vendors throughout every region of the country.
"Year in and year out Toshiba sets the pace in the category of easy to do business with," said Frank G. Cannata, president, The Cannata Report. "In our 30th Annual Dealer Survey, the data from which determines the winner of this award, more than one dealer expressed the following sentiment: 'I wish all my manufacturers and vendors were as good to business with as Toshiba.' That is a refrain we have heard from dealers for many years. Their corporate culture has created an atmosphere where people excel. Four of the company's executives such as Scott Maccabe, president and CEO, Larry White, senior vice president, sales, Americas, Sue Wilson, vice president of supply chain management, and Sally Anderson, director of marketing communications all received recognition from the Toshiba dealers. That makes it easy to understand why they continue to win the 'Best-in-Class' Award."
The more than 280 dealers participating in the survey were asked to rank their primary and secondary copier manufacturers in four key performance categories: corporate support, distribution, product line and inventory.